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How to update your FFM User ID in Ambetter BrokerOffice

Date: 12/10/18

If you need to update your FFM User ID in our Ambetter BrokerOffice member enrollment tool, just follow these steps:

  • Log into Ambetter BrokerOffice
  • From the Home tab, click Edit User Info
  • Enter your FFM ID in the FFM User ID field and click Update

Keep in mind, the system update can take up to 30 minutes. Be sure to log out of BrokerOffice and wait for your FFM ID to be updated before you start the quoting or enrolling process. If you try to work in the system before the update is done, you will receive a system error.

Quick Tip: Don’t remember your user name? User names are generally “centene_” plus the email address you provided on your Ambetter appointment. (i.e.­– centene_john.smith@example.com)