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Get more than just great healthcare coverage. Enjoy exclusive offers and discounts with Ambetter Perks.
-
Our Health Plans
show Our Health Plans menu
-
- About Our Plans
- Programs & Perks
- My Health Pays Rewards®
- Coverage Area Map
- Ways to Save
- What is Ambetter Health?
- Shop and Compare Plans
- Find a Provider
Use your ZIP Code to find your personal plan.
- See coverage in your area
- Find doctors and hospitals
- View pharmacy program benefits
- View essential health benefits
Find and enroll in a plan that's right for you.
-
-
Join Ambetter from AZ Complete Health
show Join Ambetter from AZ Complete Health menu
-
- Four easy steps is all it takes
- What you need to enroll
- Special Enrollment Information
-
-
For Members
show For Members menu
-
- Pay Now
- Find a Provider
- Drug Coverage
- Forms and Materials
- Ways to Pay
- New Members
- Renew Your Plan
- HealthHub
- Member News
- Health Savings Account
- Mental Health Resources
Find everything you need in the member online account
- View your claims
- Review your plan benefits
- Print your ID card
- View rewards points total
-
Provider Manuals & Forms | Ambetter from Arizona Complete Health
Provider Resources
Ambetter from Arizona Complete Health provides the tools and support you need to deliver the best quality of care.
Reference Materials
- 2026 Provider and Billing Manual (PDF)
- 2025 Provider and Billing Manual (PDF)
- Provider Manual Addendum (PDF)
- Quick Reference Guide (PDF)
- Pharmacy Guide (PDF)
- Claims, Disputes & Recovery/CCU Guide (PDF)
- Prior Authorization Guide (PDF)
- Payspan (PDF)
- Quick Reference Guide (PDF)
- Secure Portal (PDF)
- Provider Expedited Certification (PDF)
- Appeals and Grievance Guide (PDF)
- Appeal Request Form (PDF)
- Achieving Bright Futures - Newborn Visit Guidance (PDF)
- Notification of Pregnancy (NOP) Report (PDF)
- Instructions for Corrected Claim Reconsideration Claim Dispute Secure Portal Submission (PDF)
- Appointment Standards for Scheduling (PDF)
- Interpreter Request Form (PDF)
Medical Management
Claims and Claims Payment
- Provider Claim Dispute Resolution Form (PDF)
- Provider Claim Resolution Process
- No Surprises Act Open Negotiation Form (PDF)
Quality
- Practice Guidelines (PDF)
- Performance Measures 2020 (PDF)
- Reducing Antibiotic Resistance (PDF)
- Providing Quality Care
- Member Languages and Interpreters
- Quality Rating System (QRS) Behavioral Health Measure Toolkit (PDF)
Other
CMS Interoperability & Prior Authorization Final Rule: CY2025 Prior Authorization Requirements Reports and Metrics Summaries
In accordance with the Centers for Medicare & Medicaid Services (CMS) Final Rule (CMS 0057 F), we are annually publishing our prior authorization requirements and performance metrics to promote transparency, accountability, and better support our members and providers.
Reports:
- Ambetter from Arizona Complete Health CMS Final Rule 0057-F Prior Authorization Requirements: 91450 (PDF)
- Ambetter from Arizona Complete Health Prior Authorization Metrics Summary: 91450 (PDF)
The data presented in these publications reflects prior authorization requests processed during the applicable measurement year in accordance with CMS reporting specifications. Metrics are calculated using CMS defined methodologies and may not be directly comparable to alternative reports or third party summaries.