New Ambetter Procedure for Process Authorization Approval Letters

Fecha: 13/10/20

Thank you for your partnership with Ambetter from Absolute Total Care. We appreciate your help in achieving our shared goal of delivering quality, accessible and affordable healthcare to our members.

In order to provide the highest quality treatment and encourage appropriate utilization of resources, we are informing you of a new procedure for Ambetter approval letters. Effective November 1, 2020, we will stop sending hard copy or paper notifications for authorization approvals and will start notifying providers of approvals through the Secure Provider Portal found on our website, Ambetter.AbsoluteTotalCare.com.

Hard copies of denial letters will still be mailed to both you and the member. You will be able to view approval or denial status in real time on the portal.

To ensure you can receive approval notifications, you must create a user account and register on our Secure Provider Portal. Instructions on how to create an account and register can be found by on the Secure Provider Portal webpage, found on our website, Ambetter.AbsoluteTotalCare.com.

If you have any questions, please contact Provider Services at 1-833-270-5443.