Helping You Care For Your Patients Is Our Top Priority.

Fecha: 08/04/26

Strong communication and trust between you and your patients will help ensure they’re satisfied and have good outcomes. You can rely on Ambetter Health for information and support to help you keep those patient relationships strong. Every year we like to remind you there is information available on our website that helps you provide the best care to your patients.

Annual Member Experience Surveys

The Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS), the Qualified Health Plan Enrollee Experience Survey (QHPEES), and the Outpatient Mental Health Survey (OPMH) offers your patients and opportunity to report their satisfaction with their healthcare, including their experience with their practitioners, providers and the health plan. The survey results are used to determine whether patients and members are happy with their experience and likely to stay with their practitioner, provider or health plan or if there are opportunities to improve their care and satisfaction with their health care.

Annual Provider Satisfaction Survey

You are essential to providing the highest quality healthcare possible for our members, and your satisfaction is very important to us, too. We assess your experience with us through an annual Provider Satisfaction Survey, in which the survey results are reviewed by the health plan. These results are key to helping us improve your experience, if you receive a survey, please be sure to complete it as soon as you’re able.

Our Support Doesn’t Stop There

Our provider website contains essential information, including member and provider’s rights and responsibilities, health equity resources, language services and resources, provider credentialing rights, the utilization management process, pharmaceutical procedures and PDL, clinical criteria, how to access care management services and other sources of support for you. Read more about Providing Quality Care. If you have additional questions or need specific support, call Provider Services at 1-833-890-0329, TTY 711.