Pre-Auth Needed? | Ambetter de MHS

 

Pre-Auth Needed?

For the best experience, please use the Pre-Auth tool in Chrome, Firefox, or Internet Explorer 10 and above. 

DISCLAIMER: Your current browser's security settings does not allow the use of this tool. This tool requires the use of Internet Explorer 10 or Later. If you are currently using Internet Explorer as your browser and you see this message, you should try to update it or use another browser like Google Chrome or Firefox.
DISCLAIMER:

All attempts are made to provide the most current information on the Pre-Auth Needed Tool. A prior authorization is NOT a guarantee of payment.  Claim payment depends on member eligibility, covered benefits, provider contracts, correct coding and billing practices. For specific details, please refer to the provider manual. If you are uncertain that prior authorization is needed, please submit a request for an accurate response.

Vision services need to be verified by Centene Vision Services.

Dental services need to be verified by Centene Dental Services.

The following services need to be verified by Evolent: Speech, occupational & physical therapy; Complex Imaging, MRA, MRI, PET & CT scans; Musculoskeletal services for shoulder, hip, spine and knee surgery; Pain management and spinal cord stimulator services.  

NOTE: Services identified as administered by a Vendor may be specific to certain provider specialties, locations, procedure and diagnosis codes. For example, Physical Therapy services rendered by Chiropractic specialty providers or via Telehealth locations are NOT managed by Evolent. Any service rejected by the Vendor as outside of their scope of managed services, please enter a request to establish Health Plan authorization requirements. 

Cardiac services need to be verified by TurningPoint.

Behavioral Health/Substance Abuse need to be verified by Indiana Managed Health.

Post-acute facility (SNF, IRF, and LTAC) prior authorizations need to be verified by CareCentrix ; Fax 877-250-5290.


Ambetter Health Solutions PPO members receive benefit coverage for In and Out-of-Network providers.  For all other Ambetter EPO/HMO members, services provided by Out-of-Network providers are not covered by the plan, without prior authorization. Join Our Network

 

Are Services being performed in the Emergency Department?

Types of Services YES NO
For NON-PPO Members only: Are the services being performed or ordered by a non-participating provider (professionals/facilities)?
Is the member being admitted to an inpatient facility?
Are anesthesia services being rendered for dental surgeries?
Are oral surgery services being provided in the office?
Is the member receiving Gender Affirming services?

  • Last Updated: 05/19/2026
  • Next Scheduled Update: Q3 2026

Ambetter Prior Auth Statistics January 01, 2026 - March 31, 2026

Medical

Total

Percent

 

Total

Prior Authorization Requests Received

3,757

Medical Appeal Requests Received

941

Fully Approved

2,989

79.56%

Overturned

386

Adverse Determinations

674

17.94%

Upheld

550

Partial Approvals

94

2.50%

Partial Approval

5

Average time between submission and response

2.19 DAYS

 

7.4 DAYS

 

Behavioral

Total

Percent

 

Total

Prior Authorization Requests Received

568

Behavioral Appeal Requests Received

59

Fully Approved

414

72.89%

Overturned

22

Adverse Determinations

63

11.09%

Upheld

25

Partial Approvals

91

16.02%

Partial Approval

12

Average time between submission and response

3.73 DAYS

 

9.35 DAYS

 

Pharmacy

Total

Percent

 

Total

Prior Authorization Requests Received

14,396

Pharmacy Appeal Requests Received

482

Fully Approved

8,876

61.66%

Overturned

171

Adverse Determinations

5,511

38.28%

Upheld

311

Partial Approvals

9

0.06%

Partial Approval

0

Average time between submission and response

0.52 DAYS

 

15.61 DAYS

Top 10 reasons for adverse determinations

Medical

Behavioral

Pharmacy

Medical Necessity

Medical Necessity

Medical Necessity

   
   
   
   

Top 10 CPT Codes submitted

Medical

Indication Offered

Reason for denial

95811

OBSTRUCTIVE SLEEP APNEA

Medical Necessity

G0480

OPIOID DEPENDENCE UNCOMPLICATED

Medical Necessity

95810

OBSTRUCTIVE SLEEP APNEA

Medical Necessity

E0601

OBSTRUCTIVE SLEEP APNEA

Medical Necessity

G0481

CHRONIC PAIN SYNDROME

Medical Necessity

99221

CHEST PAIN UNSPECIFIED

Medical Necessity

0340U

MALIGNANT NEOPLASM OF RECTUM

Medical Necessity

A7030

OBSTRUCTIVE SLEEP APNEA

Medical Necessity

A7035

OBSTRUCTIVE SLEEP APNEA

Medical Necessity

81432

FAMILY HX MALIG NEOPLASM OF BREAST

Medical Necessity

Top 10 CPT Codes submitted

Behavioral

Indication Offered

Reason for denial

97151

AUTISTIC DISORDER

Medical Necessity

90837

GENERALIZED ANXIETY DISORDER

Medical Necessity

97152

AUTISTIC DISORDER

Medical Necessity

H0010

OPIOID DEPENDENCE UNCOMPLICATED

Medical Necessity

99212

MAJ DEPRESS RECURR SEV W/O PSYCH

Medical Necessity

97156

AUTISTIC DISORDER

Medical Necessity

97155

AUTISTIC DISORDER

Medical Necessity

97153

AUTISTIC DISORDER

Medical Necessity

S9480

MAJ DEPRESS RECURR SEV W/O PSYCH

Medical Necessity

96130

REACTION TO SEVERE STRESS UNS

Medical Necessity

 Top 10 CPT of J-Codes submitted

Pharmacy

Indication Offered

Reason for denial

J7323

BILATERAL PRIM OSTEOARTHRITIS KNEE

Medical Necessity

J3489

AGE-REL OSTEOPOR W/O CURR PATH FX

Medical Necessity

J0585

CHR MIGRAINE W/O AURA INTRCT W/O SM

Medical Necessity

Q0138

IRON DEFICIENCY ANEMIA UNSPECIFIED

Medical Necessity

J7324

UNI PRIM OSTEOARTHRITIS RT KNEE

Medical Necessity

J7327

BILATERAL PRIM OSTEOARTHRITIS KNEE

Medical Necessity

Q5125

MALIGNANT NEOPLASM CORPUS UTERI UNS

Medical Necessity

J7318

UNI PRIM OSTEOARTHRITIS LT KNEE

Medical Necessity

J1306

MIXED HYPERLIPIDEMIA

Medical Necessity

J3380

ULCERATIVE COLITIS UNS W/O COMP

Medical Necessity