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News

2026 NCQA Annual Accreditation

Fecha: 30/01/26

HELPING YOU CARE FOR YOUR PATIENTS IS OUR TOP PRIORITY

Ambetter Health provides an annual reminder of the information available on our Providing Quality Care webpage that can help you deliver the best care for your patients. Patient satisfaction and positive health outcomes start with clear communication and the building of trust, and Ambetter Health appreciates your focus on keeping member relationships strong. 

Annual Member Experience Surveys  

The Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS), the Qualified Health Plan Enrollee Experience Survey (QHPEES), and the Outpatient Mental Health Survey (OPMH) offer your patients opportunities to report their satisfaction with their healthcare, including their experience with their practitioners, providers and the health plan. Survey results are used to determine patient and member satisfaction, their likelihood of staying with their practitioner, provider or health plan, and opportunities to improve satisfaction with their healthcare. 

Annual Provider Satisfaction Survey

You are essential to providing the highest-quality healthcare possible for our members, and your satisfaction is equally important. Ambetter Health assesses your experience with us through an annual Provider Satisfaction Survey. The results are essential in helping identify improvement opportunities and guiding quality initiatives, so please be sure to complete the survey if you receive one. 

Ambetter Health Support Doesn’t Stop There

Our website contains essential information, including:

  • Member and provider rights and responsibilities
  • Health equity resources 
  • Language services and resources
  • Provider credentialing rights
  • The Utilization Management process
  • Pharmaceutical procedures and PDL
  • Clinical criteria
  • How to access care management service

Read more now on our Providing Quality Care webpage.

For questions or concerns, contact your provider engagement account manager in your area or call Provider Services at 1-833-919-3213 (TTY 711), Monday – Friday 7 a.m. to 7 p.m. CT.

Thank you for your partnership in serving our members.