Support for Ambetter from Coordinated Care Corporation Members Affected by Washington Wildfires

Date: 08/03/26

If you are an Ambetter Health member impacted by the recent wildfires in Washington, support is available to help you during this time.

During this state of emergency, Ambetter Health will not cancel coverage for missed premium payments for members impacted by the wildfires. These protections are currently available through September 30, 2026.

Please note: This relief does not mean premiums are forgiven. Any past-due premiums may still be owed once the emergency period ends.

Here’s how we can help:

Getting Your Prescriptions

If you need help accessing your medications or need to request an early refill of your prescription during the declared emergency, call Member Services at 1-877-687-1197 (TTY 711). We can help you understand your options and connect you with resources to help you get the medications you need.

Get Nurse Advice or Crisis Help Anytime

We understand this may be a stressful time. Our Nurse Advice and Crisis Line is available 24/7. You can call 1-877-687-1197 (TTY 711) anytime, day or night for help with:

• Medical questions or finding urgent care.
• Crisis support or help finding mental health care.

Getting Non-Emergency Care

We know that health care providers in your area may also be affected. During this time, getting care in your doctor’s office may not be an option.

If you evacuated from your home and need help finding a provider near you, call us at 1-877-687-1197 (TTY 711), Monday – Friday, 8 a.m. to 8 p.m., local time or visit Find a Provider.

We may take more steps to help you get the care you need, depending on how long extra help is needed.

If you have questions, we are here for you. Call Member Services at 1-877-687-1197 (TTY 711),

Stay safe!