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Mental and Behavioral Health Services and Support

At Ambetter from Coordinated Care Corporation we care about your well-being. Mental and behavioral health is just as important as physical health. When you need a place to turn for mental or behavioral health resources and support, Ambetter from Coordinated Care Corporation is your guide to better health.

You have options when it comes to care if a mental health or substance use challenge is affecting you.

  • Visit your primary care provider. Your primary care provider (PCP) can help you find out if you need additional help for your mental wellbeing.
  • Speak with a nurse 24/7 at no cost. Call the nurse advice line when you have questions about your mental health or are not sure what care you need. 1-877-687-1197 (TTY 711)
  • Video visit with a doctor. Virtual 24/7 Care allows you to see a mental health professional from anywhere – by using a computer, tablet or phone.
  • Call, text and chat for a mental health crisis. The 988 Suicide & Crisis Lifeline is a private way to connect with a trained crisis counselor 24/7 at no cost. Call or text 988. Or chat at https://988lifeline.org/.

We offer support services and programs to help address conditions like:

Want to talk or need more info? Contact member services for help finding support that fits you. We can help you:

  • Connect with a Care Manager who partners with you and your providers to coordinate care. Learn more about Care Management
  • Access a network of providers, hospitals, mental and substance use programs
  • Find treatment and services to help you make a plan to stay successful during and after treatment
  • Get connected to local resources in your community
  • Speak to a Peer Recovery Support Specialist who has completed a substance use recovery journey of their own. They work directly with you on steps to help with your recovery

How do I know if I need Mental or Behavioral Health Services?

Everyone's experience is different, but it's important to know that mental health issues are manageable — and support is available. If your behavior is causing your physical health to suffer and you can't make positive long-lasting changes on your own, it's time to get help. Excessive eating, drinking, drug use, and smoking are just a few examples of behaviors that can lead to serious physical problems such as addiction, diabetes or cardiac conditions. The way you feel, think, act and react can also have a physical impact on your life. Depression and anxiety can lead to sleeplessness, high cholesterol levels, increased risk of stroke or heart attack, and other major health concerns, even self-injury or suicide.


Call or text 988 to connect to the 988 Suicide & Crisis Lifeline or dial 911 in case of emergency. The 988 Suicide & Crisis Lifeline is a private way to connect with a trained crisis counselor 24/7 at no cost. Call or text 988. Or chat at https://988lifeline.org/.