Support for members affected by severe weather

Date: 01/09/25

There is a weather advisory for your county. Ambetter from Superior HealthPlan is here to help you. 

• Check your medications and get prescriptions refilled ahead of time
• Make sure you have enough medicine with you in case you can’t get to the pharmacy due to the weather
• Make sure you have your Ambetter Health member ID cards with you.
• Stay aware of changing weather conditions and emergency alerts from local officials.
• If possible, stay home and have emergency supplies in place. If it’s not safe to stay home, move to a local emergency shelter.

Call Member Services 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989) 8 a.m. to 8 p.m. local time, Monday through Friday, if you need to:

• Get an emergency prescription refill.
• Replace necessary medical equipment, services or supplies.
• Get a new copy of your Ambetter Health Member ID card.
• Speak with a registered nurse, 24 hours a day, 7 days a week.
• Find a doctor in your area.
• Get help dealing with stress or depression.