24-Hour Telehealth Services in TX | Ambetter from Superior HealthPlan

Mother holding childo n her lap, looking at her laptop

Virtual Urgent Care

Get help fast, 24/7.
On-demand health care providers can treat over 100 non-emergency illnesses and injuries — all without an appointment.

If you can’t get in to see your doctor or their office is closed, these virtual urgent care providers have you covered.

These companies offer convenient, easy access to urgent care providers covered by your Ambetter Health plan.

Teladoc - This service is available to members of all ages.

MDLive –This service is available to members of all ages.

NormanMD – This service is available for free* to members of all ages in the following counties: Bastrop, Caldwell, Hays, Travis and Williamson.

  

Man talking to telehealth provider on their laptop

Virtual Primary Care

Routine care and referrals.
Speak with a primary care doctor about common health conditions and needs like:

  • Cold and flu symptoms
  • Prescriptions
  • New medical symptoms
  • Ongoing health issues
  • Annual checkups
  • Preventive care
  • Specialist referrals
  • And much more

These companies offer virtual access to board-certified doctors covered by your Ambetter Health plan.

Teladoc -This service is available to members of all ages.

  

Woman sitting on the floor next to a dog, looking at her laptop

Virtual Mental Health

Therapy from home.
Connect with a therapist or psychiatrist who can help with mental health needs like:

  • Anxiety and Depression
  • Addiction
  • ADHD
  • Grief and Loss
  • Stress Management
  • Trauma and PTSD
  • Aging and Caregiver Support
  • And much more

These companies offer access to licensed therapists and board-certified psychiatrists covered by your Ambetter Health plan.

Teladoc - This service is available to members 13 years and older

Brightside Health – This service is available to members 13 years and older

MDLive – This service is available to members 5 years and older

Rula Health –This service is available to members 5 years and older

  

Woman sitting on the couch, holding a container in one hard, and her phone in the other

Virtual Dermatology

For all things skin.
Board-certified dermatologists can help with conditions like:

  • Acne
  • Eczema
  • Psoriasis
  • Rashes
  • Rosacea
  • Skin Infections
  • Suspicious moles
  • And much more

These companies offer virtual access to board-certified dermatologists covered by your Ambetter Health plan.

Teladoc - This service is available to members of all ages.

MDLive – This service is available to members 12 years and older.

  

Family of three sitting at a table, talking to a telehealth provider on a tablet

Virtual Speech Therapy

Speak with strength.
Find and work with a speech therapist to create unique therapy plans that help with:

  • Articulation
  • Autism Spectrum Disorder
  • Executive Function Disorder
  • Voice & Language Disorders
  • Parkinson’s Disease
  • Stroke and Traumatic Brain Injury
  • Stuttering
  • And more

This company offers virtual access to speech therapists covered by your Ambetter Health plan.

Great Speech - This service is available to members 3 years and older.

Note: If you live outside this service area, or if you prefer in-person therapy, you can find local speech therapists by visiting findaprovider.ambetterhealth.com and searching by specialty.

  

Not sure what to do next?

All Ambetter Health members can access a 24/7 Nurse Advice Line to speak with a registered nurse about health concerns. To use it, simply call the Member Services number on the back of your member ID card.

Cost sharing may apply when using Virtual 24/7 Care or Virtual Primary Care. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.

*The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in Texas. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable.

Additional information is available in the Evidence of Coverage or Major Medical Expense Policy at AmbetterHealth.com/en/tx.

Ambetter Health Value members are required to obtain a referral from their primary care physician (PCP) to obtain all services outside of a PCP visit, including, but not limited to receiving care from a specialist provider. If your PCP refers you to a specialist provider in the same medical group as your PCP, a referral will not be required. Referrals will be required for care received outside of your medical group. You may seek services from an obstetrician/gynecologist, physical therapist, a behavioral health provider without a referral. You may seek emergency care and urgent care services without a referral.