Support for Ambetter of Tennessee Members Impacted by Recent Tornados

Date: 12/20/23

Ambetter of Tennessee members located in the counties of Cheatham, Davidson, Dickson, Gibson, Montgomery, Robertson,
Stewart, Sumner, Trousdale, Weakley, or Wilson which were affected by the December 9, 2023, tornados, please know there are services available to help you.

Effective December 9, 2023, Ambetter Health is suspending policy cancellations and non-renewals for 60 days due to unpaid premiums.

Call Member Services 1-833-709-4735 (Relay 711) if you need to:

• Get an emergency prescription refill.
• Replace necessary medical equipment, services, or supplies.
• Get a new copy of your Ambetter of Tennessee Member ID card.
• Speak with a registered nurse, 24 hours a day, 7 days a week.
• Find a doctor in your area.
• Get help dealing with stress or depression.

Additional Resources

• List of shelters, housing, food, supplies and more
• Disaster relief services are available through the American Red Cross at 1-800-733-2767 and the United Way of Greater Nashville – HELPLINE Dial 2-1-1 from your phone or visit the website.
• Crisis counseling services are available 24 hours a day/365 days a year through the Tennessee Statewide Crisis Line at 855-CRISIS-1 (855-274-7471)
• Community resources in your area include The Salvation Army at 615-242-0411 and the American Red Cross of Nashville at 615-250-4300