Get Ready for Open Enrollment. We’re With You.

We’re here to help you protect your coverage and make renewal as easy as possible.

Your monthly insurance costs could increase due to changing government support.

The tax credits that help lower monthly premiums will be reduced in 2026. This year more than ever, it’s important to update your enrollment application and income to ensure you get the most financial assistance available to you.  

Types of Income Verification Documents

Document types accepted by the government include:

  • 1040 Federal or State Tax Return
  • Wages and Tax Statement
  • Pay Stub
  • Self-Employment Ledger Documentation
  • Social Security Administration Statements
  • Unemployment Benefits Letter
  • “Written Explanation Form.” 

You can find a full list of documents here.

Log in to your Online Member Account beginning November 1st to review your plan details. Call us at 1-844-907-0983 (TTY 711) if you need help. 

Renew your coverage during Open Enrollment.

Renew by December 15th for January 1st coverage.

  

 

How to Renew

 

Stay Protected from the Unexpected

Health problems can be unexpected and expensive but staying covered helps limit your costs.  

 

4 Steps to Renew - Your health is worth it.

  • Log in to your Online Member Account to review your 2026 plan. Make sure your plan still fits your needs and budget, and check that your doctors are in network. 
  • Update your income to get the most financial aid available and provide supporting documents.
  • Review and confirm all personal and coverage details. Get to know what your coverage includes.  You can also explore other plan options if it’s not the right coverage for you.
  • Select “Enroll in this Plan” to finalize. Once you enroll, your Digital ID Card can be accessed in your Online Member Account and the Ambetter Health app. Your printed ID card will be mailed in January.  

A Few Helpful Tips

Better Coverage. Better Perks.

At Ambetter Health, we’re dedicated to helping our members get the care they need and providing access to great benefits and perks. 

doctors

Care When You Need It

Coverage for doctor visits, urgent care, ER, hospitalization, 24/7 Virtual Care*, and a free Nurse Advice Line.

trusted provider network

A Trusted Provider Network

Access to doctors in your local community and across 29 states, plus coverage when traveling.

Rx

Prescription Drug Benefits

Brand names, generics, and delivery options.

Nurse

$0 Check-Ups and Screenings

So you can prevent health problems before they start.

dollar rewards

Up to $500 in Rewards**

Earn rewards to use for healthcare costs, premiums, rent, and utilities with My Health Pays®.

fitness

Ambetter Perks Program

Discounts on travel, tech, food, and dining, plus exclusive offers on movie tickets, attractions, tours, and more.

fitness

A Mobile App to Keep Your Plan in Your Pocket

Show your ID card, find care, and stay connected to your care.

Get all the Details 

   

 

Answers to Your Renewal Questions        

We’re here to help make renewal easier. If you can’t find an answer below, give us a call at 1-877-288-9172 (TTY 711).

Important Renewal Information & FAQs

  1. Log in to your Online Member Account to review your 2026 plan. Make sure your plan still fits your needs and budget, and check that your doctors are in network. 
  2. Update your income to get the most financial assistance available and provide supporting documents.
  3. Review and confirm all personal and coverage details. Get to know what your coverage includes. You can also explore other plan options if it’s not the right coverage for you.
  4. Select “Enroll in this Plan” to finalize. Once you enroll, your Digital ID Card can be accessed in your Online Member Account and the Ambetter Health mobile app. Your printed ID card will be mailed in January.  

You can renew your plan when Open Enrollment begins on November 1st, 2025. For most people, Open Enrollment is the only time they can renew their coverage.

Yes, but it is important to review your coverage and update your information to make sure you get the most from your plan and financial assistance. Your monthly insurance costs could increase due to changing government support.

Updating your information helps determine your monthly premium and ensures you get the most financial assistance available. Log in to your Ambetter Health Online Member Account and review your coverage, update your information and income and see your new monthly premium amount.

If you need help updating your income, we can help. Visit how to update your enrollment application, call us at 1-877-288-9172 (TTY 711) or reach out to your broker.

Renewing your health coverage is important even if you’re in good health. Having health insurance helps you manage your health and your costs. Plus, your Ambetter Health plan offers $0 check-ups and screenings so you can stop health problems before they start. 

Important Changes

We’re here to help you protect your coverage and make renewal as easy as possible. Here’s what you need to know: 

Your monthly insurance costs could increase due to changing government support.

The tax credits that help lower monthly premiums, will be reduced in 2026.

Updating your income will help determine your monthly premium and the amount of financial assistance available to you. Gather your annual income information and update your enrollment application by December 15, 2025.

Renew your coverage during Open Enrollment.

Renew by December 15th for January 1st coverage.

Just give us a call at 1-877-288-9172 (TTY 711). We’ll help you explore other Ambetter Health plan options and benefits that work best for you and your family. Make sure you call us during Open Enrollment to stay covered. For most people, Open Enrollment is the only time they can renew their coverage. It's important to renew during Open Enrollment starting November 1st. 

If the number of people in your household has changed, we can help you adjust your plan. You may qualify for Special Enrollment. That means you can change your plan now. Give us a call today at 1-877-288-9172 (TTY 711).

Gather your annual income information and log in to your Ambetter Health Online Member Account to update your enrollment application and income. You can do this starting November 1st. 

If your current plan is not being offered in 2026, we may have moved you into a new plan. Please note, this plan may have a different network and different referral requirements than your current plan. Review the details of your new plan in your Online Member Account to make sure it fits your budget and needs. If not, call us at 1-877-288-9172 (TTY 711) and we can help you find a different plan.

Income & Immigration Verification

There are many documents that can be provided to verify your income. Types of income verification documents are listed below, including options for people who are self-employed or who have unearned income. Once you decide which documents to provide, gather your documents and log in to your Ambetter Health Online Member Account. There you can follow the steps to update your application and income. 

Below is a list of approved documents and helpful details.

Types of Income Verification Documents

  • 1040 Federal or State Tax Return: Must contain your first and last name, income amount, and tax year. If you file Schedule 1, you must submit it with your 1040.
  • Wages and Tax Statement: (W-2 and/or 1099, including 1099 MISC, 1099G, 1099R, 1099SSA, 1099DIV, 1099SS, 1099INT). Must contain your first and last name, income amount, tax year, and employer name (if applicable).
  • Pay Stub: Must contain your first and last name, income amount, and pay period or frequency of pay with the date of payment. If a pay stub includes overtime, tell us the average overtime amount per paycheck.
  • Self-Employment Ledger Documentation: (can be a Schedule C, the most recent quarterly or year-to-date profit and loss statement, or a self-employment ledger). Must contain your first and last name, company name, and income amount. If you’re submitting a self-employment ledger, include the dates covered by the ledger, and the net income from profit/loss.
  • Social Security Administration Statements: (Social Security Benefits Letter). Must contain first and last name, benefit amount, and frequency of pay.
  • Unemployment Benefits Letter: Must contain your first and last name, source/agency, benefits amount, and duration (start and end date, if applicable).
  • A Written Explanation Form (PDF). To submit this form, select “Other” from the drop-down menu when you’re on the upload screen in the application.

Self-Employment Verification Documents

  • 1040 SE with Schedule C, F, or SE (for self-employment income)
  • 1065 Schedule K1 with Schedule E
  • Tax return
  • Bookkeeping records
  • Receipts for all allowable expenses
  • Signed time sheets and receipt of payroll, if you have employees
  • Most recent quarterly or year-to-date profit and loss statement
  • A Written Explanation Form (PDF). To submit this form, select “Other” from the drop-down menu when you’re on the upload screen in the application.

Unearned Income Verification Documents

  • Annuity statement
  • Statement of pension distribution from any government or private source
  • Worker’s compensation letter
  • Prizes, settlements, and awards, including court-ordered awards letter
  • Proof of gifts and contributions
  • Proof of inheritances in cash or property
  • Proof of strike pay and other benefits from unions
  • Sales receipts or other proof of money received from the sale, exchange, or replacement of things you own
  • Interests and dividends income statement
  • Loan statement showing loan proceeds
  • Royalty income statement or 1099-MISC
  • Proof of bonus/incentive payments
  • Proof of severance pay
  • Pay stub indicating sick pay
  • Letter, deposit, or other proof of deferred compensation payments
  • Pay stub indicating substitute/assistant pay
  • Pay stub indicating vacation pay
  • Proof of residuals
  • Letter, deposit, or other proof of travel/business reimbursement pay
  • A Written Explanation Form (PDF). To submit this form, select “Other” from the drop-down menu when you’re on the upload screen in the application.

Get more details for other income situations (PDF).

When you enroll in a Marketplace plan, you’ll need to submit documents to confirm your immigration status.  Below is a list of documents that you can submit: 

  • Permanent Resident Card, “Green Card” (I-551)
  • Reentry Permit (I-327)
  • Refugee Travel Document (I-571)
  • Employment Authorization Card (I-766)
  • Machine Readable Immigrant Visa (with temporary I-551 language)
  • Temporary I-551 Stamp (on Passport or I-94/I-94A)
  • Foreign passport
  • Arrival/Departure Record (I-94/I-94A)
  • Arrival/Departure Record in foreign passport (I-94)
  • Certificate of Eligibility for Nonimmigrant Student Status (I-20)
  • Certificate of Eligibility for Exchange Visitor Status (DS-2019)
  • Notice of Action (I-797)
  • Document indicating a member of a Federally recognized Indian tribe or American Indian born in Canada
  • Certification from U.S. Department of Health and Human Services (HHS) Office of Refugee Resettlement (ORR)
  • Document indicating withholding of removal (or withholding of deportation)
  • Office of Refugee Resettlement (ORR) eligibility letter (if under 18)
  • USCIS Acknowledgment of Receipt (I-797C)

Premium Costs, Tax Credits, & Savings

Your costs could change for two main reasons:

  • Due to changing government support, the tax credits that help lower monthly premiums will be reduced in 2026. This means monthly insurance costs could increase for members who received more tax credits in previous years.
  • Your monthly premium amount may adjust for your new plan-year coverage. When you receive your renewal information, be sure to review this closely. We have other plans that can offer you different monthly premium amounts and other out-of-pocket cost savings. Just give us a call if you want to see other options: 1-877-288-9172 (TTY 711).

If you need help updating your income or you’d like to explore other Ambetter Health plan options, call us at 1-877-288-9172 (TTY 711). Important: Due to changing government support, the tax credits that help lower monthly premiums will be reduced in 2026. This may impact you and your family, and we’re here to help.

Due to changing government support, the Federal tax credits that help lower monthly premiums will be reduced in 2026. Gather your annual income information and update your enrollment application to see if you qualify for financial assistance. Log in to your Online Member Account to get started. You can also explore other Ambetter Health plan options and our rewards program that can help you save on your healthcare costs.

Your monthly insurance costs could increase due to changing government support. The tax credits that help lower monthly premiums will be reduced in 2026. To see if you qualify for financial assistance, you’ll need to verify your income and provide supporting documents during Open Enrollment. Log in to your Online Member Account to get started. If you have questions, we’re here to help. Call us at 1-877-288-9172 (TTY 711) or reach out to your broker.

If you don’t verify your income, you may not receive the right amount of financial assistance. If you do not provide accurate income, you may receive a lower tax credit than you qualify for. That means possibly paying more for your insurance than you should. If this happens, you can receive a refund when filing your taxes. There is also a chance that you will be given a higher tax credit than you qualify for. In this case, you would have to repay the difference when you file your taxes.

Finding a Doctor

You can use our Find a Provider tool. This has a full list of in-network providers and other care options. You’ll need to know your network name – this is listed right on your Ambetter Health ID Card.


*Cost sharing may apply when using Virtual 24/7 Care. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.

**Healthcare-related costs will vary by member and the plan in which you are enrolled. Funds expire immediately upon termination of insurance coverage. My Health Pays® rewards cannot be used for pharmacy copays. Restrictions apply. Members must qualify for and complete all activities to receive $500 or more. Visit My.AmbetterHealth.com for more details. Your health plan is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all members. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means. Contact us at 1-833-635-0450 (TTY 711) and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status.

The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in Louisiana. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable.

Ambetter from Louisiana Healthcare Connections is underwritten by Ambetter Health of Louisiana, Inc. which is a Qualified Health Plan issuer in the Louisiana Health Insurance Marketplace. This is a solicitation for insurance. ©2025 Ambetter Health of Louisiana, Inc., AmbetterHealth.com/en/la. If you, or someone you’re helping, have questions about Ambetter from Louisiana Healthcare Connections, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-833-635-0450 (TTY 711). For more information on your right to receive an Ambetter from Louisiana Healthcare Connections plan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit AmbetterHealth.com and scroll to the bottom of the page.