News

Hurricane Season Preparedness: Stay Ready and Stay Safe

Date: 06/16/25

Hurricane season runs from June through November in Louisiana. Now is the time to prepare your household in case a storm threatens your area.

If you don’t already have an emergency plan, visit GetAGamePlan.org for evacuation tips, supply checklists, and other planning resources.

Also, make sure you have an emergency supply kit ready when you need it. Emergency kits should include three days’ worth of basic supplies, like water, food, flashlights, clothing, medications, and personal items. Emergency kits should be specific to you and your family. Remember to add any other items based on your family’s needs. Use Get a Game Plan’s Emergency Supply Checklist (PDF) to guide you while you put your kit together.

Here’s how Ambetter from Louisiana Healthcare Connections can support you:

Medication Refills

If you are impacted by a storm and need to fill your medication early, we can help. Contact your pharmacy or call Member Services at 1-833-635-0450 (TTY 711), Monday – Friday, 8 a.m. to 8 p.m. CST for assistance.

Get Nurse Advice or Crisis Help Anytime

We know storms can be stressful. Our Nurse Advice and Crisis Line is available 24/7, and it's FREE. You can call 1-833-635-0450 (TTY 711) anytime, day or night for help with:

Medical questions or finding urgent care.
Crisis support or help finding mental health care.

Getting Non-Emergency Care

Sometimes health care providers in your area may also be affected by severe weather. During the recovery period, getting care in your doctor’s office may not be an option.

If you evacuated from your home and need help finding a provider near you, call us at 1-833-635-0450 (TTY 711), Monday – Friday, 8 a.m. to 8 p.m. CST or visit the Find a Provider tool.

Member ID Cards

Your member ID cards and other important health plan information can be accessed through your online member account, the Ambetter Health mobile app, or through your broker.

More Important Information

Getting Emergency Alerts and Warnings

During an emergency, it's important to stay informed about any changes or updates. Listen to the news on the radio or television for updates on the hurricane's path and to hear any instructions from local authorities.

Louisiana has several systems that share emergency alerts and warnings. Some of these include:

Call 411 for general alerts and updates
Call 511 for road closures
NOAA Weather Radio
Louisiana Emergency Alert System (EAS)