News
Track Authorizations Online with Availity Essentials - No Phone Calls Needed
Date: 06/01/26
Availity Essentials for Sunflower Health Plan lets you skip the call center and check authorization status at any time.
Why use Availity?
- View real-time status updates in one secure place regardless of how the authorization was submitted (phone, fax, EDI 278, or the health plan portal).
- Access Availity’s Authorization/Referral Inquiry tool to quickly search using member details or authorization number.
- Pin authorizations to Availity’s Authorization/Referral Dashboard for easy tracking. (If you submitted the authorization through Availity it is automatically pinned to your dashboard.)
- See current status instantly for all authorizations pinned to your dashboard—no need to run another inquiry.
Get Access to Availity Essentials Authorizations & Referrals Tools
You can submit, track, and follow up on authorizations with the Authorization/Referral Request and Authorization/Referral Inquiry roles. Contact your Availity administrator to request access and start reducing calls and saving time for everyone.
Learn More
Click here to access health plan-specific on-demand training in the Availity Learning Center.
Click here to get help setting up an Availity Essentials account for your provider organization.
Questions?
Contact Availity Client Services: 1-800-282-4548
If you have questions about this bulletin or other provider resources, please contact your Provider Relations Representative or call us at the numbers below:
- Sunflower KanCare (Medicaid): 1-877-644-4623
- Ambetter from Sunflower Health Plan(Marketplace): 1-844-518-9505
- Wellcare (Medicare Advantage):
- HMO 1-800-977-7522
- D-SNP 1-844-796-6811
- TTY: 711
Ambetter from Sunflower Health Plan is underwritten by Celtic Insurance Company, which is a Qualified Health Plan issuer in the Kansas Health Insurance Marketplace. ©2026 Celtic Insurance Company. All rights reserved.