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Mental and Behavioral Health Services and Support

At Ambetter Health we care about your well-being. Mental and behavioral health is just as important as physical health. When you need a place to turn for mental or behavioral health resources and support, Ambetter Health is your guide to better health.

You have options when it comes to care if a mental health or substance use challenge is affecting you.

  • Visit your primary care provider. Your primary care provider (PCP) can help you find out if you need additional help for your mental wellbeing.
  • Speak with a nurse 24/7 at no cost. Call the nurse advice line when you have questions about your mental health or are not sure what care you need. 1-833-919-3213 (TTY 711)
  • Video visit with a doctor. Virtual 24/7 Care allows you to see a mental health professional from anywhere – by using a computer, tablet or phone.
  • Call, text and chat for a mental health crisis. The 988 Suicide & Crisis Lifeline is a private way to connect with a trained crisis counselor 24/7 at no cost. Call or text 988. Or chat at https://988lifeline.org/.

We offer support services and programs to help address conditions like:

Want to talk or need more info? Contact member services for help finding support that fits you. We can help you:

  • Connect with a Care Manager who partners with you and your providers to coordinate care. Learn more about Care Management
  • Access a network of providers, hospitals, mental and substance use programs
  • Find treatment and services to help you make a plan to stay successful during and after treatment
  • Get connected to local resources in your community
  • Speak to a Peer Recovery Support Specialist who has completed a substance use recovery journey of their own. They work directly with you on steps to help with your recovery

How do I know if I need Mental or Behavioral Health Services?

Everyone's experience is different, but it's important to know that mental health issues are manageable — and support is available. If your behavior is causing your physical health to suffer and you can't make positive long-lasting changes on your own, it's time to get help. Excessive eating, drinking, drug use, and smoking are just a few examples of behaviors that can lead to serious physical problems such as addiction, diabetes or cardiac conditions. The way you feel, think, act and react can also have a physical impact on your life. Depression and anxiety can lead to sleeplessness, high cholesterol levels, increased risk of stroke or heart attack, and other major health concerns, even self-injury or suicide.


Call or text 988 to connect to the 988 Suicide & Crisis Lifeline or dial 911 in case of emergency. The 988 Suicide & Crisis Lifeline is a private way to connect with a trained crisis counselor 24/7 at no cost. Call or text 988. Or chat at https://988lifeline.org/.