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Hurricane Milton

Date: 10/07/24

Ambetter from Sunshine Health members located in the counties Brevard, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter and Volusia which were affected by Hurricane Milton, please know there are services available to help you. 

Effective September 28, 2024, Ambetter Health is suspending policy cancellations and non-renewals due to unpaid premiums for members residing in any of the 35 impacted counties until December 10, 2024. 

We also want to make sure you can still get your medicines and health care during this time.

Here’s how we can help:

Get Nurse Advice or Crisis Help Anytime

We know storms can be stressful. Our Nurse Advice and Crisis Line is available 24/7, and it's FREE. You can call 1-877-687-1169 (Relay Florida 1-800-955-8770) anytime, day or night for help with:

  • Medical questions or finding urgent care.
  • Crisis support or help finding mental health care.

Getting Non-Emergency Care

We know that health care providers in your area may also be affected by the storm. During the recovery period, getting care in your doctor’s office may not be an option.

If you evacuated from your home and need help finding a provider near you, call us at 1-877-687-1169 (Relay Florida 1-800-955-8770), Monday – Friday,8 a.m. to 8 p.m. EST or visit the Ambetter Guide.

More Important Information

We may take more steps to help you get the care you need, depending on how long extra help is needed.

If you need help after the storm, we are here for you. Call Member Services at 1-877-687-1169 (Relay Florida 1-800-955-8770).

Stay safe!