Renew by Dec. 15 for Jan. 1 coverage. Stay covered with Ambetter Health.
2026 Quick Reference Guide
About Your Plan
This is a guide to your Ambetter from Arizona Complete Health plan. It is aimed to help you take charge of your health and get the most out of your benefits.
Your Primary Care Physician
Your Primary Care Physician (PCP) is your main physician or provider that helps you with your basic medical needs. To view or change your PCP, go to findaprovider.ambetterhealth.com.
Make sure your PCP is in-network. This means the doctor, pharmacy, or facility is included in the Ambetter from Arizona Complete Health network. Always use in-network services and physicians to prevent additional costs.
Ways to Pay
- Log in to your Online Member Account to make a payment or set up automatic bill pay.
- Make a payment in the Ambetter from Arizona Complete Health mobile app.
- Make a one-time payment.
- Visit Ways to Pay for more options.
After your first month’s premium is paid in full, you will receive your Welcome Packet and Member ID Card(s).
Create Your Online Member Account
Set up your secure account at My.AmbetterHealth.com.
- Access all your plan details
- Save your digital member ID Card
- Search for care
- View your claims
Download the Ambetter from Arizona Complete Health App
Scan the QR code or log in online at AmbetterHealth.com/Connect
Where to Go for Care
From primary care to urgent care and virtual medicine, you have options with Ambetter from Arizona Complete Health.
Primary Care Physician (PCP)
Your PCP is your main physician and your first choice for care.
Virtual 24/7 Care*
Talk to a doctor online or over the phone. Get the care you need anytime, anywhere.
Urgent Care
Go to an Urgent Care Clinic if you need immediate care and your PCP is unable to see you. You do not need an appointment.
Emergency Room (ER)
If you have a medical emergency, do not wait! Call 911 or go straight to the ER.
24/7 Nurse Advice Line
Talk to a registered nurse any time of the day or night with this free service. The 24/7 Nurse Advice Line provides quick, reliable advice for medical situations that aren’t life-threatening. 1-888-926-5057 (TTY: 711)
988 Suicide and Crisis Lifeline
Call or text 988 for help with mental health, drug use, or suicidal concerns when you need it quickly and confidentially.
Stay Healthy and Stay Well
Get the most from your Ambetter from Arizona Complete Health insurance with our health and wellness benefits. As an Ambetter from Arizona Complete Health Member, you have access to:
Mental & Behavioral Health Services
Your plan includes mental and behavioral health services. You can also access services through Virtual 24/7 Care.
Preventive Care
Be sure to schedule your annual wellness exam with your in-network PCP.
Ambetter Member Perks
Save on health products and services with our discount program.
My Health Pays® Rewards Program**
Use it to help pay for healthcare related costs, monthly bills, and more. Access My Health Pays through your Online Member Account.
A Trusted Physician Network
Access a range of physicians, medical facilities, and hospitals.
Prescription Drug Coverage
Get brand and generic drugs delivered to your door.
Learn more about your perks and programs at AmbetterHealth.com/Programs-AZ. Read about your coverage details in your Evidence of Coverage at AmbetterHealth.com/Plans-AZ.
Member Services
Not a member yet? Visit Enroll.AmbetterHealth.com.
Free Interpreter Services
If you need information in languages other than English, call Member Services.
Interpreter services allow you and your physician to talk about your medical or behavioral health concerns in a way that is most comfortable for you. Members who are blind or visually impaired and need help with interpretation can call Member Services for an oral interpretation.
Enrollment Information
If you enroll through the Health Insurance Marketplace each year, you must update or choose a new health plan. You can do this through your broker during open enrollment or during a special enrollment period if you have a life changing event.
Need help or have questions?
Call Member Services or contact your broker directly.
Member Services: 1-888-926-5057 (TTY: 711). We are available Monday through Friday, 8 a.m. to 8 p.m. local time.
Ambetter from Arizona Complete Health is underwritten by Health Net of Arizona, Inc. (dba Arizona Complete Health), which is a Qualified Health Plan issuer in the Arizona Health Insurance Marketplace. This is a solicitation for insurance. ©2025 Health Net of Arizona, Inc. (dba Arizona Complete Health), AmbetterHealth.com/en/az. If you, or someone you’re helping, have questions about Ambetter from Arizona Complete Health, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-888-926-5057 (TTY 711). For more information on your right to receive an Ambetter from Arizona Complete Health plan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit AmbetterHealth.com/en/az and scroll to the bottom of the page.
*Cost sharing may apply when using Virtual 24/7 Care. Virtual 24/7 cost share does not apply to HSA plans until the deductible is met and is only applicable when used through the Virtual 24/7 program. Ambetter from Arizona Complete Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter from Arizona Complete Health.
**Healthcare-related costs will vary by member and the plan in which you are enrolled. Funds expire immediately upon termination of insurance coverage. My Health Pays® rewards cannot be used for pharmacy copays. My Health Pays rewards cannot be used to pay premiums.