Understanding Your Marketplace Health Coverage

Avoid extra costs and get the coverage that fits your needs.

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Did you know?

If you're enrolled in Ambetter from Arizona Complete Health or another Marketplace plan, you don't need to be enrolled in Medicaid or the Children's Health Insurance Program (CHIP) as well? If you qualify for either of these options, review your enrollment. Make sure you're only signed up for the plan that best fits your needs. 

If you are enrolled in Medicaid or CHIP and Marketplace, you may lose your financial help. This means you'll have to pay full price for your Marketplace premiums or out-of-pocket costs. You may also have to repay some or all of your premium tax credit when you file your taxes.

Medicaid and the Children's Health Insurance Program (CHIP) are public health coverage programs. If you're eligible for either, you no longer qualify for financial help with your Marketplace plan. Learn more at HealthCare.gov.

Act Now

If you received a notice from Ambetter from Arizona Complete Health about your coverage or if you think you may be enrolled in both a Marketplace plan and Medicaid or CHIP, call us now to update your coverage.

Call Ambetter Health at 1-844-428-3431 (TTY: 711) to take action today.

Avoid Extra Costs

Enrolling in Medicaid or CHIP doesn't mean your Marketplace plan gets canceled. You need to take action to avoid extra costs. Contact Ambetter from Arizona Complete Health as soon as possible to review your coverage.

What to do based on your coverage:

  • If everyone in your household is now covered by CHIP or Medicaid:
    End your Marketplace coverage or discuss the possibility of keeping it at full cost.
  • If some of your household members have CHIP or Medicaid:
    Update your Marketplace application to recalculate your plan. Other members can still use a Marketplace plan with savings.

Need help?

You have options:

Frequently Asked Questions

What if I don't take any action?

The Marketplace will end any savings for the members who are now covered by CHIP or Medicaid. They will stay enrolled in their Marketplace plan at full cost.

Can I keep my Marketplace coverage, and Medicaid or CHIP?

You can choose to keep your Marketplace plan at full cost. In some cases, this may make you ineligible for CHIP. Be sure to let your state Medicaid or CHIP agency know if you decide to keep both plans.

What if I get limited-benefit Medicaid coverage?

If your Medicaid plan only covers certain services, you can keep your Marketplace plan. You may still qualify for savings like premium tax credits. This is based on your income and other factors. For help, call the Marketplace Call Center at 1-800-318-2596 (TTY: 1-855-889-4325).


Ambetter from Arizona Complete Health is underwritten by Health Net of Arizona, Inc. (dba Arizona Complete Health), which is a Qualified Health Plan issuer in the Arizona Health Insurance Marketplace. This is a solicitation for insurance. ©2025 Health Net of Arizona, Inc. (dba Arizona Complete Health), AmbetterHealth.com/en/az. If you, or someone you’re helping, have questions about Ambetter from Arizona Complete Health, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-888-926-5057 (TTY 711). For more information on your right to receive an Ambetter from Arizona Complete Health plan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit AmbetterHealth.com/en/az and scroll to the bottom of the page.