Non-Discrimination Notice | Ambetter from Arkansas Health & Wellness

 

Statement of Non-Discrimination

Ambetter from Arkansas Health & Wellness is underwritten by Celtic Insurance Company (dba Arkansas Health and Wellness Insurance Company), QCA Health Plan, Inc., and QualChoice Life & Health Insurance Company, Inc. These companies are each Qualified Health Plan issuer in the Arkansas Health Insurance Marketplace. These companies comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. The notice of non-discrimination from these companies is available at ambetter.arhealthwellness.com. This is a solicitation for insurance. ©2024 Celtic Insurance Company (dba Arkansas Health and Wellness Insurance Company), QCA Health Plan, Inc., and QualChoice Life & Health Insurance Company, Inc., ambetter.arhealthwellness.com. All rights reserved. If you, or someone you’re helping, have questions about Ambetter from Arkansas Health & Wellness, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-877-617-0390 (TTY 1-877-617-0392). If you believe that Celtic Insurance Company (dba Arkansas Health and Wellness Insurance Company), QCA Health Plan, Inc., and QualChoice Life & Health Insurance Company, Inc. have failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, please contact the 1557 Coordinator by electronic mail to SM_Section1557Coord@centene.com, by postal mail to P.O. Box 31384, Tampa, FL 33631, by fax at 1-866-388-1769 or by phone at 1-855-577-8234 (TTY 711). You may file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, by postal mail at 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.