Support for Ambetter from Arkansas Health & Wellness Members Impacted by Recent Tornadoes

Date: 03/25/25

Ambetter from Arkansas Health & Wellness members located in Arkansas counties affected by the March 2025 tornadoes and severe storms—please know that services and support are available to help you.

Effective March 15, 2025, Ambetter from Arkansas Health & Wellness is temporarily suspending policy cancellations and non-renewals due to unpaid premiums for 60 days. This temporary suspension is not automatic. To qualify, you must:

• Contact Member Services at 1-877-617-0390 (TTY 1-877-617-0392) to request the suspension.
• Confirm significant property damage, injury, or loss of life related to the tornadoes or severe storms that occurred on or about March 14, 2025.

Additional Member Support

Call Member Services at 1-877-617-0390 (TTY 1-877-617-0392) if you need help with:

• Emergency prescription refills
• Replacing medical equipment, services, or supplies
• Requesting a new Member ID card
• Speaking with a registered nurse (available 24/7)
• Finding a doctor in your area
• Managing stress, depression, or emotional health

Additional Resources

• Disaster relief services are available through FEMA at 1-800- 621-3362 or visit the website: DisasterAssistance.gov
• Mental Health Support and coordinating services are available 24 hours a day through UAMS ConnectNow at 1-800-482-9921
• Community resources are available through the American Red Cross at 1-800-RED-CROSS (1-800-733-2767) or visit the website: resources.redcross.org